Overview
The Heat Stress card brings a customer’s existing heat policies into a simple, at-a-glance dashboard on each location. Instead of cross referencing a separate weather source against a written policy, staff can open a location and immediately see:
- The current reading for their chosen heat variable
- When the forecasted high is expected to occur that day
- A risk level badge and gauge colored to the organization’s own policy
- A 3-day forecast when they open the detailed view
Customers without a heat policy still see the card, but with standard, generic heat guidance. Customers with an assigned WBGT, Heat Index, or Ambient Temperature policy see custom risk levels and activity guidance from their own thresholds.
The card reads directly from a customer’s existing policy configuration, so in most cases there is no additional setup, as admins manage everything from the policy page they already use.
Turning On the Card
Three things must all be true for a location to show a customized Heat Stress card:
- The account has at least one support heat policy (WBGT, Heat Index, or Ambient Temperature)
- An Admin has enabled the policy in its Risk Level Customization section
- The location is subscribed to that policy, either because it’s a required policy or the user opted in.
If any of these is missing, the location shows the standard (generic) heat guidance instead.
Admin Setup
Note: Only Admins can do this. Basic Users and Limited Admins cannot edit risk colors, labels, thresholds, or guidance.
All configuration happens on the existing Policies page. Open the relevant heat policy and work through these areas:
Step 1 - Confirm the policy and the variable
Make sure the Weather Variable is set to a supported type (WBGT, Heat Index, or Temperature) and the policy is active.
Step 2 - Set the risk-level thresholds
Under Risk Levels, define the temperature breakpoints. The dashboard reads its thresholds directly from these existing risk levels.
Step 3 - Customize risk levels for the dashboard
Open Risk Level Customization. For each level you can set:
- Color - Choose from eight available colors
- Label - Choose from predefined labels such as Low, Normal, Moderate, Caution, High, Very High, Extreme
- Activity Guidance - The text shown in the detailed forecast view
Activity guidance is prefilled from the policy’s custom notification messages, but you can edit it separately to give more detailed instructions for the dashboard. This edited text is what appears below the 3 day forecast.
Step 4 - Assign locations and user groups
Use the Assignments section to choose which locations and user groups the policy applies to, then click Save Policy.
Note: Changes are account-wide. Colors, labels, and guidance are stored at the policy level, NOT per user or per dashboard. So any change here applies to everyone in the account.
For Non-Admins
Limited Admins and Basic User cannot configure risk profiles, but they can control what appears on their own dashboard:
- Specific Policies - If their organization has multiple heat stress policies, they have the option to choose which one appears on their dashboard.
- The Displayed Variable - When multiple policies exist, choose whether the card shows WBGT, Heat Index, or Ambient Temperature.
Rollout and Automatic Defaults
For existing customers, the Heat Stress card is migrated automatically, with these behaviors:
- Auto-enabled for policies with 2-5 configured risk levels (enough detail to be useful while staying easy to read). Policies with more complex configurations are still supported but must directly be enabled manually by an Admin.
- Default colors and labels are mapped during migration using common guidance from governing bodies and industry best practices. These are a strong starting point but may not match every organization’s exact terminology. Admins can adjust them via the Policy page.
- A baseline level is added below the lowest configured threshold so every possible value is covered.
- Example - A policy with levels at 90°F and 95°F also gets a “below 90°F” level.
Heat Stress vs. Work/Rest
If a customer has an active Work/Rest profile, the Work/Rest card is prioritized over the heat stress card on the dashboard, as only one is shown. Work/Rest is the more advanced solution and adds PPE modifiers and automatic work/rest cycle recommendations, which the heat stress card does not include.
Troubleshooting
“I don’t see custom risk levels, just generic guidance.”
Check and verify the three conditions in the section Turning on the Card are met to show the card.
“The card didn’t turn on automatically after migration.”
Auto-enable only applies to policies with 2-5 configured risk levels. A more complex policy needs an Admin to enable it manually.
“I can’t edit the colors/labels/guidance.”
Only Admins can. Basic Users and Limited Admins can subscribe to policies and switch variables, but not configure risk profiles.
“My changes affected other users’ dashboards.”
That’s expected. Colors, labels, and guidance live at the policy level and apply account wide.
“The heat stress card disappeared and I now see Work/Rest.”
That location has an active Work/Rest profile, which takes priority over the heat stress card. Only one is shown at a time.
“The default colors/labels don’t match our terminology.”
Migration applies best practice defaults as a starting point. Admins can adjust them at any time in Risk Level Customization located in the Policy page.
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