Mass Notify is the best way to reach specific users with custom updates, instructions, or notifications unrelated to weather.
Sending a mass notification
- Open Mass Notify. Tap the Notify tab at the bottom of the app to open Notify Users. Sending requires an Owner, Admin or Limited Admin role (What are user permissions?).
- Check which account you are sending from. If you belong to more than one account, tap the account name at the top of Notify Users to switch. One send reaches one account.
- Start the message. Tap the pencil icon on Notify Users to open Create Message. Enter a Headline, then the Message body, up to 500 characters. Sent By is filled in for you and added to the end of the message.
- Choose your delivery channels. Under Delivery Settings, Push/SMS is always included. Select Email to add it. Each recipient gets the push or the text, whichever their own notification settings specify.
- Set whether to override recipient preferences. Override User Preferences is on by default. Clear it to respect each recipient's own schedule and location.
- Add your recipients. Tap Add Recipients to open Select Recipients. Users are grouped by site: tap a site name for everyone there, tap users individually, or tap Select All. A Limited Admin sees only the users at their own site.
- Review and send. Tap Send to open the confirmation. Check the recipient count and the channels, then tap Send Message. A mass notification cannot be recalled.
After you send
Tap History on Notify Users to see your own last 12 sends, with delivered and undelivered recipient counts. To reuse a message, save it as a template from Create Message and find it later under Templates. To send from the web dashboard, see Mass Notify on Web.