Live meteorologist support

Admin and Limited Admin Users can access our 24/7 meteorology support on the settings page of their mobile app, or call 469-546-5082 x2 to speak with the meteorologists over the phone.

Send a message to the meteorologists in the mobile app

  1. Tap the settings icon in the bottom right corner of the screen
  2. Select "Consultation" from the list of options
  3. Verify your email is correct for a response, and type your question for the meteorologists (Tip: the more details you add, the better!)
  4. Submit your question and wait for a reply in your email inbox